Frequently asked questions
What are the check-in and check-out times?
Check-in is from 15:00, check-out by 11:00. Earlier or later? Send us a message and we will see what we can do.
How does self check-in work?
Before arrival you receive all instructions and your digital key by email, so there is no waiting. Our team is available 24/7 via chat.
Is there a lift?
No. The Saints Sutor is a historic building and the rooms are only reachable via a narrow staircase. The stairs are fairly steep, so keep this in mind if you have limited mobility or heavy luggage.
How does the digital room key work?
After booking, you add your room key to Apple Wallet. As soon as you check in and your room is assigned, the key activates automatically. Then simply hold your iPhone or Apple Watch against the lock: thanks to Express Mode you do not need to unlock your device or open an app. The key appears on your paired Apple Watch automatically, and if you booked several rooms it works for each of them. The key is stored only on your own device, so nobody else sees which doors you open. You need an iPhone 8 or later with iOS 16.4 or later, or an Apple Watch Series 3 or later with watchOS 9.2 or later.
Is breakfast included?
Breakfast is served à la carte by TEDS All Day Brunch on the ground floor of our building. You order and pay on the spot.
What if my phone is flat, lost or stolen?
Is your iPhone almost flat? Your room key keeps working: with Power Reserve you can still open your room for up to five hours after it shuts down (iPhone XS and later). If your iPhone or Apple Watch is lost or stolen, temporarily disable or remove the key via iCloud.com or the Find My app on another Apple device. Then get in touch: our team is available day and night and will arrange a new key for you.
Where is The Saints Sutor in Breda?
At Catharinastraat 2 (4811 XH), in the old town of Breda and right next to the Grote Kerk. The Havermarkt and Grote Markt are a two-minute walk, with the Begijnhof and Valkenberg Park around the corner. Guests on Booking.com rate our location 9.3.
Are pets allowed?
Unfortunately pets are not allowed.
How many rooms does the hotel have?
Fourteen, and no two are alike: five Comfort Rooms, five Comfort Rooms with air conditioning, two Comfort Rooms with a view, the Sutor Suite for up to four guests and the Sutor Duplex Suite for up to six.
Why book direct?
You book directly with us, with no middleman. That means we are in direct contact about your wishes and arrival, and your reservation is safely in our own system.
Where should I stay in Breda if I want to walk everywhere?
In the historic old town, around the Grote Kerk, the Havermarkt and the Grote Markt. Sutor is at Catharinastraat 2, right next to the Grote Kerk: the Havermarkt and Grote Markt are a few minutes on foot, and the Begijnhof and Valkenberg Park are around the corner.
How far is the hotel from Breda station?
About one kilometre. It is roughly a 12 to 15-minute walk from Breda station through the centre to Catharinastraat. With heavy luggage, a taxi or the bus is a good alternative.
Can I take the train to Breda from Schiphol or Rotterdam?
Yes. Breda has direct trains to Rotterdam Centraal and Schiphol Airport, as well as to Antwerp and Brussels. From Breda station it is about a fifteen-minute walk to the hotel. Check the current timetable with NS.
Where can I park in Breda city centre if I come by car?
Sutor has no private parking and the old town around the Grote Kerk is largely car-free. Use one of the municipal garages, such as De Barones (Nieuweweg), Chassé Parking or Het Turfschip; from there it is roughly a 7 to 10-minute walk to the hotel. Rates are listed on breda.nl.
Do you have a family room in Breda city centre?
Yes. The Sutor Suite (35 m²) has a double bed and a sofa bed for up to four guests. The Sutor Duplex Suite (50 m²) spans two levels with two double beds and a sofa bed for up to six. Bear in mind the building has narrow, steep stairs and no lift.
Is there a reception desk?
No, there is no front desk. You check in yourself with a digital key that you receive by email before arrival. If you have a question, our team is available day and night via chat.
Can I arrive late in the evening?
Yes. Because you check in yourself with your digital key, you can arrive any time from 15:00, late evening included. Feel free to let us know so we can keep an eye out for you.
Do the rooms have air conditioning?
The Comfort Room with air conditioning does. If you like to sleep cool in summer, choose that room type when you book. The other rooms do not have air conditioning.
What is there to do in Breda within walking distance of the hotel?
Plenty. The Grote Kerk is next door, the Havermarkt and Grote Markt with their terraces are two minutes away, and the Begijnhof, Valkenberg Park, the Kasteelplein with the Spanjaardsgat and the Stedelijk Museum Breda are all within ten minutes on foot. Our Breda page lists our favourites.
What is in the room?
A box-spring bed, a private bathroom with rain shower and Marie-Stella-Maris toiletries, a Nespresso machine, a kettle, a smart TV and Wi-Fi. You will also find our Wine Night Stand or Beerfridge with local Breda beers.
FAQ
Below are the questions we are asked most often about staying at Sutor. The essentials in short: check-in is from 15:00 and check-out by 11:00.
You check in yourself with a digital key that you receive by email before arrival, so there is no reception desk, but our team is available day and night via chat. Breakfast is not included: it is served à la carte by TEDS All Day Brunch on the ground floor. The Saints Sutor is a historic building without a lift and with a narrow, steep staircase, so please keep that in mind if you have limited mobility or a lot of luggage.
We have no private parking; the municipal garages are roughly a 7 to 10-minute walk away. Unfortunately, pets are not allowed.
Can't find your question here? Send us a message and we will gladly help.
